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How 288login Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, and use our platform — and how we keep that data secure.

Account data protectedJazzCash & Easypaisa wallet privacyNo third-party data sellingRaast transaction confidentialityYour right to request deletion
288login How 288login Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to know what personal data we hold, ask for a correction, or raise a privacy concern about your account or wallet activity, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email through the contact form on this site, or via our mobile-accessible help centre. We aim to acknowledge privacy requests within one business day and respond in full as quickly as our review process allows.

Live Chat Support Access live chat from your account dashboard on any device. Raise a data or privacy question and our team picks it up directly — no queuing through unrelated departments.
Email via Contact Form Use the contact form on this site to send a written privacy request. This creates a paper trail for your query so we can reference it accurately throughout our review.
Mobile Help Centre Our mobile-accessible help centre lets you submit and track privacy requests from your phone. Works on the same browser session you use for JazzCash or Easypaisa deposits.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Your account data is handled with controls that match what we expect of a mobile-first platform serving Pakistan. From the moment you log in — whether you are on Android, iOS, or a mobile browser — your session is encrypted and your payment activity stays private. Here is how we approach the four areas that matter most to your account security and data rights.

Cookies and Session Tracking

We use cookies to keep your login session active across pages and to remember your preferred payment method, such as JazzCash or Raast.

Account Security Measures

Account access uses OTP verification linked to your registered mobile number. If we detect a login from an unfamiliar device, we prompt re-verification before allowing account activity or wallet access.

Data Retention and Deletion

We keep transaction records for the period required under applicable law. Once that period ends, data is deleted or anonymised in a scheduled cycle — not held indefinitely. You can ask our team where your account sits in that cycle.

Requesting Changes to Your Data

You have the right to ask us to correct inaccurate information or, where law permits, to delete your account data entirely.

Common Questions About Your Privacy on 288login

These are the questions we hear most often from account holders about how their personal data is managed, who can see it, and what rights they have under this Privacy Policy.

We collect your name, mobile number, email address, and the payment method you register — JazzCash, Easypaisa, Raast, bank transfer, or debit card. Session and device data is also logged to maintain account security.

We do not sell your data. We share it only with payment processors — such as those handling JazzCash or Easypaisa transfers — and only to the extent needed to complete a specific transaction or meet a legal requirement.

Retention periods follow the requirements of applicable law in the regions where we operate. Once those periods lapse, data is deleted or anonymised. Contact support if you want to know the specific period that applies to your account.

Yes. Send a written request through live chat or the contact form. We will confirm receipt within one business day and provide a summary of the data we hold linked to your account, subject to any legal restrictions that apply.

Submit a deletion request via our contact form or live chat. We review each request against our legal retention obligations. Where deletion is permitted, we complete it in our next scheduled data review cycle and confirm this to you.

Yes. Payment details entered during a deposit or withdrawal are processed through encrypted channels and are not stored in a readable format beyond what is needed to confirm the transaction and maintain your account record.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.